i hope whoever designed company phone menus that have no way of talking to an actual human has a horrible rest of their life
while also constantly interjecting about things i do not give literally a single shit about. bonus points if it's related to COVID and outdated
@132ikl bonus points if there is no "otherwise" option and every option is unrelated to the thing you're calling the phone line for
@132ikl also, you have to stay on the line. what the fuck? it costs you so little to simply call people back?
@132ikl BONUS points for phone lines that alternate between "your expected wait time is three hours. please stay on the line" and "we are experiencing a high volume of call traffic. goodbye"
(brought to you by me trying to renew my passport)
@jj this happened to me when trying to call the IRS and also occasionally they would offer to call you back but not always????? sometimes you would just have to hold??
what is even the point of having a phone menu that will just read me the same information that i could find online but much, MUCH slower